Frequently Asked Questions

What areas does Southwest Roofing service?

We service homes in the following cities and surrounding areas all across Northwest Arkansas:

Bentonville, Fayetteville, Springdale, Rogers, Johnson, Farmington, Prairie Grove, Tontitown, Lowell, Elkins, & Siloam Springs.

What services does Southwest Roofing offer?

Southwest Roofing offers full roof replacement, spot roof repair, siding, decking, and fencing services for both commercial and residential properties in Northwest Arkansas.

What roofing materials does Southwest Roofing offer?

We offer roofing services using varying types of asphalt shingle including 3-Tab and Architectural (Designer) Shingles as well as a wide variety of metal roofing materials including Copper, Zinc, Stainless Steel, and Aluminum so you can find the material that works best for your building and your budget.

Does Southwest Roofing offer full renovations?

Yes.  We are licensed to perform all types of roof replacement, roof repair, siding, decking and fencing projects.  If you have a building that needs a full remodel, check out some of our past projects here and then give us a call.

Is Southwest Roofing licensed, bonded, and insured?

Yes.  We are licensed, bonded, and insured in both Arkansas and Missouri.

How much experience does Southwest Roofing have?

Southwest Roofing has been repairing and replacing roofs in Northwest Arkansas for over 23 years.

Does Southwest Roofing offer spot repairs or only full replacements?

No project is too small for us.  In addition to full remodels, we perform spot repairs on roofs that have been damaged by high winds and heavy rains during storms.  If your roof is leaking, you may be missing shingles or have a poorly-fitted skylight that could lead to water damage inside your home.  We will check both the exterior and the attic/crawlspace to identify and repair the source of the leak.  For more tips on dealing with leaky roofs, check out our guide here.

What is the difference between 3-Tab and Architectural (Designer) shingles?

There are multiple types of asphalt shingles commonly used in residential roofing.  Two of the most common are 3-Tab and Architectural (Designer) shingles.  Typically, 3-Tab shingles are made of a single layer and are the lightest option available.  However, due to their lightness, they also have a lower wind resistance and are more complicated to install, meaning that although they are the cheapest to buy, a 3-Tab installation may be more expensive in the long run.  3-Tab shingles typically have a 25 year limited warranty that varies by manufacturer.  Architectural shingles have two layers, making them heavier, but also more resistant to wind.  Due to their affordability and durability, Architectural asphalt shingles currently dominate the North American residential roofing market.  They are currently covered by a 30 year extended warranty that varies by manufacturer.  For more information on asphalt shingles, check out our full guide here.

What are the pros and cons of a metal roof?

The biggest advantage to a metal roof is durability.  Due to the high strength of the material, metal roofs are less susceptible to damage from weathering and storms when properly installed and waterproofed.  Metal roofs are also great for insulation, reflecting heat in the summer and melting snow in the winter.  Finally, depending on the particular material, most metal roofs are almost entirely recyclable, making them an ideal material for creating a sustainable roof.  The primary disadvantage of metal roofing is the high cost, however, when properly installed, metal roofs offer one of the most durable and low-maintenance roofing solutions on the market.  For more information on metal roofs, check out our guide here.

What commercial roofing solutions does Southwest Roofing offer?

We offer a wide range of commercial roofing solutions to meet the wide range of commercial roofing needs.  Commercial buildings typically vary more than residential buildings.  Give us a call to talk about what we can do for your commercial buildings.

What makes Southwest Roofing different?

At Southwest Roofing, we strive to provide Northwest Arkansas homeowners with a pleasant experience with their roofing needs, to do the job correctly and in a timely manner, and to meet your expectations.  We are committed to using high-quality materials to ensure that your roofing project stands the test of time.  We are also committed to sustainability.  Did you know that unrecycled shingles can take hundreds of years to biodegrade in landfills?  That’s why we partner with Arrowhead Building Services, the only provider in Arkansas that recycles old shingles for use in new shingles and asphalt roads, so you can feel good about your roof and it’s environmental impact.

How long does a roofing project typically take?

Roofing projects vary significantly by material type, building construction, season, and many other factors.  Give us a call to talk about your specific needs and we will provide a quote that takes your specific needs into account.

How can I contact Southwest Roofing?

To get a quote or for any questions, fill out the form on our website, email us at, or call us at (479) 381-6017.

What are Southwest Roofing’s hours of operation?

We can be reached Monday-Friday from 8:00am-6:00pm and Saturday and Sunday from 9:00am-1:00pm.

Does Southwest Roofing repair roofs damaged by storms?

Yes.  We do all kinds of spot repairs and full replacements.  Get in touch with us today to ask about your specific roof repair needs.

Does Southwest Roofing repair leaky roofs?

Yes.  We will examine your roof both internally and externally to find and repair the source of any leaks you may have.

Does Southwest Roofing repair roofs with poorly-fitted skylights?

Yes.  If you are experiencing leaking or other issues around a skylight installation, we will inspect the skylight and make any necessary repairs.

Does Southwest Roofing use sustainable materials?

Yes.  We are committed to using sustainable roofing materials.  Most metal roofs can be almost entirely recycled depending on the material.  Southwest Roofing also partners with Arrowhead Building Supply, Inc. the only supplier in Northwest Arkansas that recycles old shingles, grinding them up to reuse them in new shingles or asphalt.

What should I look for when searching for a roof installation or roof repair company?

Not all roof installation companies are created equal.  When evaluating a roof repair company, you should look for one that is:

Insured – your roofer should have at least $1M in general liability specifically classified for roofing just in case something goes wrong.
Licensed – your roofer should be licensed in your state and be in good standing with the Secretary of State
Supplied – ask your roofer who their supplier is and make sure they are in good standing with them
Validated – check with third-parties like the Better Business Bureau, the Home Builder’s Association, and your local Chamber of Commerce

What are some red flags when searching for a roof installation or roof repair company?

A new roof is a big investment and can be costly and time consuming if done incorrectly.  When evaluating roof installation companies, avoid companies that use the following tactics:

Price – avoid companies that are unwilling to provide a firm quote before you get started

Promises – avoid companies that make promises that seem too good to be true or that promise the lowest prices in town or quote unbelievably low prices

Pressure – avoid companies that use high-pressure sales tactics and want you to sign on the spot

Roofs are expensive because they are an investment in your property.  We recommend evaluating several companies before making a decision.

How do I find a roofer in Northwest Arkansas?

We recommend that all of our potential clients do their homework.  Search for roofing companies in your area and call for a quote.  Remember, price can be an indicator of quality, so don’t just go for the cheapest.  Talk to the staff and ask questions.  We recommend asking about licensure, insurance, suppliers, materials, and third-party rating organizations like the Better Business Bureau or the local Chamber of Commerce.  Be sure to look at our recommendations for good vs. bad roofing companies so you know what to ask.  A roof is a big investment, so make sure that whoever you go with is committed to delivering high-quality service and materials.

Still have questions?  We’re happy to answer them!  Just fill out the form below or give us a call.  We look forward to hearing from you!